FAQS

Does the hotel have a pool?

The hotel has no pool.

Does the hotel have a gym?

The hotel does not have a gym. However, for those who like to exercise outdoors, the nearby park and boardwalk are ideal.

Does the hotel have a mobile app?

Yes, the hotel has a mobile app available for guests, accessible via QR Code available in the rooms.

Is the app available in all devices?

Yes.

Is it necessary to download the app?

No, accessed by QR code.

In what languages is the app available?

The app is available in Portuguese, English and Spanish.

I forgot something in the hotel, what should I do?

Please contact reception on (+351) 212 326 600.

How can I make special requests?

Please contact reception on (+351) 212 326 600.

Where can I find the restaurant menu?

You can find the menu on the restaurant page.

Is there a shuttle service between the airport and the hotel?

Yes, at an additional cost.

Are there smoking areas in the hotel?

Smoking is only allowed in outdoor areas such as terraces.

Does the hotel have its own parking?

Yes, the hotel has its own parking with two options: outdoor parking and a private garage in the basement.

Can I leave my luggage in the hotel before check-in and after check-out?

Yes, all our hotels have a space where the customer can store their luggage before check-in and after check-out.

Is there a charge for parking? How much is it?

The outdoor parking is free of charge. The private garage in the basement costs EUR 5 per day.

Is it possible to reserve parking in advance in order to guarantee it?

Please contact reception on (+351) 212 326 600.

Are pets allowed in the hotel?

Pets are allowed in the hotel.

Does the hotel have meeting rooms?

Yes, the hotel has its own meeting rooms.

Does the hotel have wedding services?

Yes, it is possible to organise weddings at the hotel on request.

Is there an elevator?

Yes, there is a lift in the hotel.

Are there any chargers for electric cars?

Yes, the hotel provides chargers for electric cars.

Is there any Wi-fi service in the hotel (including rooms)?

Yes, there is free Wi-Fi throughout the hotel, including rooms.

Is there a lobby and public spaces in the hotel?

Yes, the hotel has a reception lobby, cafeteria, bar, restaurant and terrace.

Does the hotel have laundry and ironing service?

Yes, at an additional cost.

Is there a babysitting service?

Yes, upon request and availability we have a babysitting service.

How does the lost and found service work?

Please contact reception on (+351) 212 326 600.

I would like to be notified via email about promotions and special offers, what should I do?

You should subscribe to our newsletter at the bottom of the page.

Does the Hotel have a loyalty program?

Yes, Wyndham Rewards.

Where can I find information about other hotels of the group?

You can find information about more Hoti Hoteis hotels here: www.hotihoteis.com.